Elevate your skills, enhance your client experience, and broaden your capacity for compassionate leadership.
You are incredibly courageous to pursue a purpose and offer your gifts to your clients and communities.
You care and desire for trust, safety, and collaboration to exist in your relationships, communications, and spaces.
Adopting a trauma-informed approach is essential in providing a culture of safety, empowerment, and sustainable healing for you, your clients, and your community.
The Curriculum:
Building a Trauma-Informed Inclusive Client Experience
This comprehensive training will provide entrepreneurs, practitioners, and anyone interested in optimizing their client experience from a trauma-informed lens with all of the necessary tools to create a safe environment for survivors of trauma.
Opening: Creating Safety and Introduction to the Training
Module 1: Defining Trauma-Informed
The definitions and frameworks of Trauma-Informed Care, the brain, the nervous system, and our capacity to promote healing in all spaces by providing a trauma-informed approach.
Learning Segments:
Defining Trauma & Trauma-Informed
The Brain & The Nervous System
The Impact of Trauma
Why Be Trauma-Informed
Embodiment
​
Module 2: Inspiring Safety
Comprehensive considerations for establishing and understanding the core guiding principle of safety.
Learning Segments:
What is Safety?
Felt Sense of Safety vs. Actual Safety
Hierarchy of Needs
Integration of Safety into Client Experience
Embodying Safety
​
Module 3: Inspiring Trust
An overview of trust building techniques with trauma survivors
Learning Segments:
What is trust?
Exploring the Speed of Trust
Deconstructing the Trust Matrix
Integration of Trust into Client Experience
Embodying Trust
​
Module 4: Inspiring Choice & Consent
How to build, implement, and embody a practice of choice and consent
Learning Segments:
What is choice?
What is consent?
Boundaries & Transparency
Integration of Choice & Consent into Client Experience
Embodying Choice & Consent
​
Module 5: Inspiring Collaboration & Peer Support
Establishing trauma-informed support systems
Learning Segments:
What is collaboration?
What is peer support?
Scope of Practice
Integration of Collaboration & Peer Support into Client Experience
Embodying Collaboration & Peer Support
​
Module 6: Inspiring Empowerment
Integrating Empowering Practices into client experience
Learning Segments:
What is empowerment?
Fostering Capacity for Autonomy
The Power of Education & NS Regulation
Integration of Empowerment into Client Experience
Embodying Empowerment
​
Module 7: Inspiring Cultural Competence
Integrating Empowering Practices into client experience
Learning Segments:
What is cultural competence?
Generational, Racial, & Historical Trauma
Acknowledgement of Bias & Harm
Integration of Cultural Competence into Client Experience
Embodying Cultural Competence
​
​
​
​
​